Cancellation Policy
CANCELLATION POLICY
Plans change — cancelling a Brassify order is simple as long as it hasn't shipped.
Before dispatch
- You can cancel an order any time before it is dispatched, at no charge.
- Prepaid orders are refunded in full to the original payment method.
After dispatch
- Once an order has been handed to the courier, it can no longer be cancelled. You may instead refuse delivery or request a return after it arrives (see our Return Policy).
Orders we may cancel
- We may cancel an order due to stock unavailability, pricing or listing errors, undeliverable addresses, or suspected fraudulent activity. Any amount paid is refunded in full.
How to cancel
- Email support@brassify.in or WhatsApp us with your order number as soon as possible and we'll action it right away.
Contact: support@brassify.in · +91 98971 72307